POT DUO Tanto

Frequently Asked Questions

What is the difference between the different models of the POT DUO series?
The size and included components are different. See each product page for details.
Can the optional steak plate be used with this product?
No, because the size of the main body is different.
*This plate can be used with the POT DUO fete, the POT DUO esprit, and the POT DUO qualité.
Can the optional silicone steam set be used with this product?
No, because the size of the main body is different.
*This set can be used with the POT DUO esprit and the POT DUO qualité.
Please explain the meaning of the numbers by the knob.
With broad descriptions, 1=low heat, 2=medium heat, and 3=high heat. Please use them as guidelines when adjusting the heating temperature.
While using the product (during heating), the light on the main body switches on and off. Is it broken?
Because there is a device that controls the temperature and keeps it constant while heating, the light will go on and off depending on the temperature. It is not broken.
The first time I used the product, there was smoke or it gave off a smell. Is this unusual?
The product may smoke or give off a smell when it is first used, but this is unique to it being a new product, and is not unusual. These effects will disappear with use. However, if there is smoke or a smell after using the product several times, check for soiling or foreign objects stuck between the heating plate and other parts (such as the ceramic bowl or takoyaki plate).
Can metal takoyaki picks be used with the takoyaki plate?
No. The takoyaki plate is made with aluminum that has undergone non-stick coating to help keep food from burning and sticking. Metal and other hard picks will damage the surface, causing peeling and deterioration.
Can the ceramic bowl and takoyaki plate be used with other items in the POT DUO series?
No, because the size of the main body is different.
Can the ceramic bowl be used for grilling?
The ceramic bowl is not suited to grilling. Please use the separately-sold grill plate.
Can the ceramic bowl and takoyaki plate be used with an open flame?
No. They cannot be used with induction stovetop cookware, either. The ceramic bowl or takoyaki plate will become deformed and rendered unusable.
Can this product be used for frying?
Please do not use this product for frying.
How should the POT DUO Tanto be cleaned?
When cleaning and maintaining this product, always remove the power cord from the outlet, and do not start until the main body and each component have cooled completely.
■Main body
・Do not wash the main body in water. This may cause short-circuiting, electric shock, or damage.
・Wipe excess food pieces or oil stuck to the heating plate or outside of the main body with a well-wrung damp cloth. Using the product while soiled may cause short-circuiting, electric shock, or damage.
・Remove excess food pieces from around the heating plate using a bamboo skewer or similar.
■Ceramic bowl, takoyaki plate, steaming rack
・Clean soon after use. Leaving excess food or ingredients in them, or setting them in water for too long, can lead to deterioration by damaging the coating or causing the metal parts to rust.
・Light soiling should be removed by wiping with paper towels while the product is still warm.
・For heavy soiling, wash with a sponge and neutral kitchen detergent.
・After rinsing to remove the detergent, remove moisture with a dry cloth, and dry completely.
■Lid
・Wash with a sponge and neutral kitchen detergent. After rinsing well, remove moisture with a dry cloth.
Can it be washed in a dishwasher?
No.

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